Privacy Policy - Telecorp

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Privacy & PolicyIntroductionPrivacy Policy of Telecorp Co., Ltd.Telecorp Co., Ltd. is committed to protecting your privacy. The following information outlines our approach to the handling of your personal information, including the collection, use, disclosure (collectively referred to as “processing”), and protection of the personal data you provide to us while visiting our website at https://www.telecorp.co.th/, using our applications, or receiving services from us. This privacy policy covers any information that can identify you, directly or indirectly, whether obtained directly from you or passed on from a third party (“Data” or “Personal Information”).In handling your personal information, in addition to adhering to this policy, we comply with relevant laws, regulations, announcements, orders, or directives from competent regulatory authorities, including any future amendments. As the data controller of your personal information, we have established this privacy policy, which forms part of the terms and conditions for using our website, applications, and accessing our services. Each time you use our services, you are deemed to have read and agreed to this privacy policy, as detailed below.Collection of Personal InformationWe collect your personal information only to the extent necessary, in cases where you directly consent to provide information to us, whether for service requests through our website, mobile application, or any other channel we offer. Examples of such information include your name, email address, mobile phone number, billing information, credit or debit card details, and bank account information.Personal Information We CollectThe types of personal information we collect depend on the purposes for data processing as outlined in this privacy policy. This information may be collected directly from you or obtained from third parties and includes:• Identity Information: such as name, photograph, gender, date of birth, passport number, national ID number, or other identifiable numbers. • Contact Information: such as address, phone number, and email.• Payment Information: such as billing information, credit or debit card details, and bank account information.• Subscription and Marketing Activity Information: such as registrations for seminars or participation in marketing activities. • Website Visit Statistics: data related to your visits to our website. • Website Usage Information: such as IP address, cookies, and details from our online appointment system.We do not collect or use your sensitive information, such as racial or ethnic origins, religious beliefs, or criminal history, unless required by law or with your explicit consent.Purposes of Personal Data ProcessingWe may process your information based on your consent, compliance with our contractual obligations, or any actions necessary for our legitimate interests for the following purposes:1.To collect website traffic statistics.2.For the company’s marketing purposes, we will process your information for these purposes only if you have given your consent for processing, including:• Facilitating and offering various benefits to members through the company’s website.• Marketing, promotional activities, and customer relationship management, such as sending information about promotions, products, services, promotional offers, and affiliate businesses. • As a communication channel to respond to inquiries.Individuals to Whom Personal Data May Be DisclosedWe may disclose or transfer your personal information to third parties, both within and outside of Thailand, to countries that have adequate standards for personal data protection in accordance with the legal requirements for data protection. We will take the necessary and appropriate measures or comply with regulations and laws for the purposes outlined above to the following individuals or entities:• Affiliate companies, business partners, and affiliated businesses. • Representatives, service providers, or partners who provide services to us or act on our behalf, such as IT service providers.• Business partners, such as hotels, car rental companies, insurance companies, partners in loyalty programs and benefits, and other companies involved in providing services to you or fulfilling the purposes mentioned above.• Banks and payment service providers, such as credit or debit card companies. • Security officers or agencies responsible for safety and security. • Immigration authorities and customs agencies. • Government agencies, regulatory bodies, and other entities as permitted or required by law.Links to Third-Party WebsitesOur website and mobile applications may contain links to third-party websites. If you follow these links, this privacy policy does not cover the third-party websites. Therefore, any processing of your personal data by third parties is beyond our control, and please note that we are not responsible for any actions taken by these third parties.Retention of Personal Data and SecurityYour personal data will be retained for as long as necessary for the purposes outlined in this privacy policy, or as required by legal regulations, or for legal proceedings. After this period, if you do not consent to us continuing to process your personal data, we will proceed to destroy the data following our data destruction procedures and will complete this without delay.We will use appropriate technical and administrative measures to protect and secure your personal data that we collect. For example, we use Secure Sockets Layer (SSL) protocol for encrypting data transmitted over the internet. We will also limit access to your data, whether stored in our internet systems or in physical documents, to personnel who need to process that personal data. The data will be stored in secure locations with restricted access, ensuring that only authorized individuals can access the personal data in document form.Your Rights Regarding Personal DataYou may contact us, the data protection officer, or the relevant personnel to request the exercise of your rights as follows:• You have the right to access your data that we have retained, including requesting a copy of the data and requesting the transfer of your personal data that you provided to us to another data controller or to yourself. • You have the right to object to or suspend the collection, use, or disclosure of your data. • You have the right to request us to correct inaccurate data or complete incomplete data, and you may request us to delete, destroy, or disclose the source of your data if it was not consented to. • If you believe that we or our personnel are using or disclosing your data in a manner inconsistent with your consent or not in compliance with legal processing rights, you have the right to file a complaint with the Personal Data Protection Committee.• You have the right to withdraw your consent for the processing of personal data at any time during the period your personal data is with us, unless there are legal or contractual limitations that benefit you regarding the withdrawal of consent.• However, withdrawing consent for the processing of certain personal data may result in us having insufficient data to achieve the purposes previously disclosed, and you may experience inconvenience in receiving services from us.Contact UsIf you wish to exercise any rights under this Privacy Policy, please make your request in writing and include a copy of your identification for verification. If you have any questions, suggestions, or complaints regarding this Privacy Policy, you can contact the Data Protection Officer by calling 0886739000 or by reaching out to the address provided...Telecorp Co., LTD , 216/51-52 Kanchanaphisek Road, Thap chang district, Saphan Sung, Bangkok 10250 Contact 088-673-9000Email trin.bo@telecorp.co.thThe information you need to provide includes:• Full name, ID card number / passport number• The subject you wish to inquire about, along with details of any errors that have occurred• Your phone number and contact address, including your email address for correspondence.Changes to the Privacy PolicyWe may review and update this Privacy Policy from time to time to align with changes in our services, operations, your feedback, and relevant legal requirements. The latest version of the policy will be posted on our website at https://www.telecorp.co.th/ to inform you of the practices we use to protect your personal data.This Privacy Policy is effective as of May 12, 2021.

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