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Telecorp Co.,LTD.

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“Engaging and being on-site are the keys to gaining trust and understanding with Customer” In today’s world, building sustainable relationships with customers is essential. Trust is not merely fostered through conversation; it requires on-the-ground engagement to truly understand the real situations and needs of the customers. Being present at the site is a vital factor in developing a profound understanding of the customer, fostering genuine trust between both parties. The importance of experiencing real issues firsthand cannot be overstated. When the team visits the site, they encounter the problems, challenges, and opportunities in real-life situations—be it resource management, technical difficulties, or the client’s time management. Such site visits allow us to grasp the true needs and see the bigger picture more clearly. Often, these are the kinds of insights that cannot be fully understood through documents or meetings

Visiting customers on-site not only allows us to see issues more clearly but also demonstrates our genuine care and commitment to collaborating in problem-solving. Being involved in these processes makes customers feel that we are one team, united toward the same goals, which fosters long-term trust. When decision-making moments arise, customers feel more confident choosing us as their partner. By understanding customers through on-site visits, we can offer well-suited solutions that directly address their needs, as well as adjust plans or provide services that align with their true requirements. This approach enhances satisfaction and leaves a lasting positive impression, strengthening our relationship even further.

“Every achievement of our customers is a success of our own”To our valued customers, thank you for your support and trust. We are dedicated to providing you with the very best service, as your success is both our motivation and our achievement.